Privacy Policy

Last Updated: February 8, 2025

Introduction

This Privacy Policy describes how Subz ("we", "us", or "our") collects, uses, and shares your personal information when you use our video subtitling service.

Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Payment information (processed securely by LemonSqueezy)
  • Video content you upload for subtitle generation
  • Custom subtitle edits and style preferences

Information Automatically Collected

  • Usage data (features used, credits consumed)
  • Device information (browser type, operating system)
  • IP address and location data
  • Basic analytics data through Google Analytics

Video Content

  • Videos are temporarily stored for processing
  • After processing, videos are stored in Cloudflare R2 for 2 months
  • After 2 months, videos expire and are permanently deleted
  • You control access to your processed videos during the storage period

How We Use Your Information

  • To provide and improve our subtitling service
  • Process your video content for subtitle generation
  • Manage your account and credits
  • Send service updates and notifications
  • Analyze service usage and performance
  • Prevent fraud and abuse

Analytics

We use Google Analytics to understand basic website usage patterns and improve our service.

Data Sharing

We share your information with:

  • Cloudflare R2 for temporary video storage
  • LemonSqueezy for payment processing
  • Google Analytics for basic usage tracking
  • Law enforcement when legally required

We do not:

  • Sell your personal information
  • Share your video content with third parties
  • Use your content for advertising

Data Security

  • All data transmission is encrypted
  • Regular security assessments
  • Secure cloud storage through Cloudflare R2
  • Limited employee access to user data

Your Rights

You can:

  • Access your personal information
  • Delete your account and data
  • Download your subtitle data
  • Opt-out of analytics tracking

Data Retention

  • Account information: Until account deletion
  • Video files: 2 months in Cloudflare R2, then deleted
  • Usage logs: 90 days

Children's Privacy

  • Service not intended for users under 13
  • We do not knowingly collect data from children
  • We will delete any such data if discovered

International Users

  • Compliant with GDPR and similar regulations
  • International data transfers follow applicable laws

Changes to This Policy

  • We may update this policy
  • Significant changes will be notified by email
  • All changes will be posted on this page

Contact Information

For privacy-related questions:

Cookie Policy

We use cookies for:

  • Essential service functionality
  • Basic analytics tracking
  • Session management
  • User preferences

By using Subz, you acknowledge and agree to the collection and use of your information as described in this Privacy Policy.